Terms & Conditions

Terms & Conditions

We at Priyanka Enterprises (SmilePlay) deliver the best in class products and services to our valuable customers. However, the shipping of the products is subjected to the following process:


1. Invoicing and Delivery Charges

1.1. As per the Indian Tax Regulations, all the products shall be shipped with a unique invoice number mentioning the product price.

1.2. In addition to the price of the product, customers shall be liable to pay delivery charges as per the area pin code published on our website.

1.3. The cost of shipping is calculated by the transporter, He will be inform to you of the charges how much it is.

1.4. It is Priyanka Enterprises’ endeavor to deliver your order as per the timelines. However, Priyanka Enterprises will not be responsible in case of any delays in delivery of your order.


2. Shipping

2.1. The majority of our orders are shipped within 24 hours and delivered within 5-7 working days. Your order can be tracked by contacting our Customer Care Centre.

2.2. Our products are shipped on all weekdays (Monday to Saturday), excluding public holidays. Although we strive hard to deliver your order on time, due to a load with the courier, an estimated delay of 2-3 days might be expected. The availability of reliable courier partners in your location may decrease the delivery time.

2.3. We partner with the only reputed courier and transport agencies in order to ensure timely delivery of the products in good condition.

2.4. While we shall endeavor to ship all the products of your order together, this may not be possible due to product characteristics and the availability of the products.

2.5. Priyanka Enterprises is can not take after shipping any item, Product will not Replace, Exchange, or Return.


In case of any queries please contact us at our Customer Care Center : (+91) 917-777-6348
Email:  priyanka_educaids@yahoo.co.in